You have the right to request and receive a copy of your mental health records.

To obtain your record submit a written request to your provider via email, secure portal,
or mail. This is in accordance to Texas Health & Safety Code §611.0045
Your provider has 15 days to respond to your written request
according to Texas Health & Safety Code §611.008(a)

Texas Behavioral Health Executive Council (BHEC)

If you have questions about a licensed professional, or wish to make a complaint

contact BHEC directly at:

1801 Congress Avenue, Suite 7.300, Austin, Texas 78701

bhec.texas.gov/discipline-and-complaints/ | Enforcement@bhec.texas.gov

1-800-821-3205 | or by using the council’s complaint form.

Filing a Consumer Complaint

To file a consumer complaint about mental health services, visit the

Texas Office of the Attorney General.
texasattorneygeneral.gov/consumer-protection